I received the wrong size glove and been trying for over a week to get a response. I have sent multiple emails, tried chatting and their phone number isn’t active. Glove it self looks to be a great glove.
Ordered this product on Jan 15 and product still hasn’t shipped 7 days later. Reached out to support and no response back
No Customer Services! Order # 3220. I placed a glove order on Jan 28, 2025, and it was fulfilled on 2/5/25 to USPS with a tracking #. Four weeks now, still have not received my glove. I tried to track the package, but all I get from USPS “We were notified by the shipper to expect your package for mailing. A delivery date will be provided when USPS receives the package.” I called Resilient 20-30 times and the phone lines are always busy. I sent 2 emails to customer services with no response. Not sure what I can do other than call my credit card company to dispute the charges. Please contact me. VERY DISAPPOINTED!
We ordered this for our 10 year old daughter. Fast ship and she really likes it. Great product and company!
We purchased a Catchers Mitt from Resilient SFBL. Great product made to last for sure . Very easy break in my daughter loves it . The customer service was second to none they helped me find what I needed and had the Mitt to me I’m not time . Thank you guys
Bought my 8yo the calypso. It fits her great and was very easy to break in. Glove is definitely built to last. My daughter loves it.
I am a mom and don't have a lot of experience picking out gloves, but the customer support was very helpful and answered all my questions. Will buy more from this company!
My 9 year old was so excited abouty this hot pink glove, she absolutely loves it!!
1st glove came in with wrong web. Customer service was easy to deal with though and helped us exchange it quickly.
We were in town for the world series and so excited to see Tiare Jennings has her own glove!! How inspiring, kudos to Resilient for such a cool glove design!
After researching so many gloves, I am so glad we found this cool new glove with the goldilocks thing. It makes the glove fit my daughters hand really well. highly recommend.
this Tiare Jennings glove is perfect for my 11 year old. she wants to be just like Tiare and now has her glove.
I had some questions, didn't know much about what size to get. The customer service was very responsive and helped us get the right glove. My daughter loves her Resilient glove!
Got this glove about 2 weeks before her tryout for a new team. We were able to break it in quickly and she was soooo much more confident with this Goldilocks glove.
My daughter plays 8U travel ball. this glove has held up really well and she loves playing with it.
My daughter loves her glove! She is very tiny and needed to move up in size and this company could not have delivered a better glove! Not only does the glove fit perfectly with their technology but the customer service was just as amazing! We ably will be ordering from here!