Product Warranties

Certain Resilient SFBL products carry a limited warranty (a “Product”) to an original purchaser (“Consumer”). Unless specifically identified by Resilient SFBL as carrying a limited warranty, Resilient SFBL products are sold “as is” without any express warranty, subject to various state and federal laws regarding warranties as outlined below. All warranties to persons or entities other than a Consumer expressly disclaimed. For confirmation whether a Resilient SFBL product carries a warranty, please review product packaging or contact Resilient SFBL at support@resilientsfbl.com or by phone at 405-396-6867.

 

Express Warranty
For the products, Resilient SFBL warrants to a consumer that they will be free from defects in workmanship and materials, under normal use, for the applicable warranty period. The warranty period begins on the date of purchase by Consumer and continues for 1 year. Resilient SFBL’s sole obligation under this express warranty shall be to replace the product with the same or a comparable product.

 

Returns
Customer may contact Resilient SFBL within the applicable warranty period to obtain warranty service authorization. Dated proof of original purchase with return authorization number from Resilient SFBL will be required. Instructions on how to return your product to Resilient SFBL will be provided with purchase. Upon receiving the product, Resilient SFBL will inspect it and determine whether reparation or replacement of the product is appropriate. Resilient SFBL will do its best to ensure every customer is satisfied.

 

Resilient SFBL is not responsible for products received without a warranty service authorization. Repaired or replaced products will be shipped to customer at Resilient SFBL’s expense. Resilient SFBL shall not be responsible for any damages occurring during such shipment. Place of performance for work under warranty shall be Resilient SFBL’s customer support.

This Returns policy is for Warrant Claims and is separate from our “Free Returns - Try before you buy” policy.

Warranty Exclusive
Resilient SFBL shall not be liable if the alleged defect or malfunction of a product was caused by customer’s or any other person’s misuse, neglect, unauthorized attempts to repair or modify the product, normal wear and tear, or any other cause beyond the range of its intended use, or by accident, fire or other hazards. This warranty does not cover physical damage to the product or malfunctions resulting from the use of this product in conjunction with any sort of ancillary or peripheral equipment and Resilient SFBL determines that there is no fault with the product itself.

 

Limitation of Liability
Resilient SFBL also excludes any liability, whether based in contract or tort (including negligence), for incidental, consequential, indirect, special or punitive damages of any kind or for the loss of revenue or profits, loss of business, loss of information or data, or other information or financial loss arising out of or in consequence with the sale, maintenance, use, performance, failure or interruption of this product, even if Resilient SFBL has been advised of the possibility of such damages and limits its liability to replacement, repair or refund of the purchase price paid, at Resilient SFBL’s option. This disclaimer of liability for damages will not be affected if any remedy provided herein shall fail of its essential purpose.